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Payment Policy
For blended offerings , payment and selection of class date for skills session required before sending out the training link to the on-line portion is required. Please refer to Refund/Cancellation policy on the right.
For in-person sessions at the training classroom, payment and selection of class date for session is required before meeting. Please refer to Refund/Cancellation policy on the right.
For on-site offerings, a deposit of $100 will be required at the time of session being scheduled. Please refer to Refund/Cancellation policy on the right.
Refund Cancellation Policy
For Blended Offerings: Cancellation without accessing online portion 100% refund if requested within 7 days of purchase; full refund minus $10 after 7 days. *MUST NOT HAVE ACCESSED THE ONLINE PORTION*
For Blended Offerings: After access of online portion, full refund minus $15 if requested within 7 days of purchase; full refund minus $25 after 7 days from purchase but prior to 5:00 PM the business day (Monday through Friday excluding holidays) prior to scheduled session.
If after 5:00 PM the business day prior to the scheduled session, you will be allowed to reschedule once, but no refund will be provided.
For In-Person/On-Site Offerings: If more than 7 days prior to scheduled class, no charge assessed; If less than 7 days but more than 3 days prior to scheduled class, a $50 charge for groups or $25 charge for single students will be assessed. If less than 3 days prior to scheduled class, a $100 charge for groups or $50 for single students will be assessed. If after 5:00 PM the business day (Monday through Friday excluding holidays) prior to class no refund will be issued.